openings in HP

Plz go through the mail for details
 
Regards,
Chintu
=============================================================
bindiya.keswani@hp.com 
Greetings form HP! 

This is with reference to your profile posted on job portals. The role offers immense opportunities and extensive exposure to our global culture. 

This mail is being sent to you in response to your application / request made on the Naukri Website. 

ISS CC Engineer 
(5-8 Yrs)
BANGALORE

5+ years experience in service and support on Industry Standard Servers (HP, Dell, IBM) with some storage and networking experience

Role Description (Nature of Activities the candidate is going to do)

 Support hardware/software issues on Industry standard servers and related products. The clientele would be primarily consist of HP Corporate customers & onsite CE’s. 
 Provide leadership in technical problem management and the resolution of issues, working closely with end customers and HP remote and field support staff. Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers. 
 Identify and contribute to projects to improve product support, customer satisfaction and team efficiency. 
 Good analytical and logical troubleshooting skills.
 Ensure TCE and attainment of team/individual metrics
 Elevate / Escalate calls/customer issues in a timely manner
 Work under limited supervision.

Interested Candidates Please send your Updated CV to bindiya.kewsani@hp.com along with the following Details: 

Total experience :

Current CTC: 
Expected CTC: 
Notice Period: 
If you have taken any Interview with HP in past 6 Months (Yes/No): 

Regards, 
Bindiya K 
India Staffing 
bindiya.keswani@hp.com   
24, Salarpuria Arena, Bangalore 560030, Karnataka, India

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